At VENTIL, we highly value the protection of your personal data. When you contact us, request a quotation, or make use of our services, we trust that you expect us to handle your information with care. We do everything we can to process your personal data securely and confidentially.

We only collect data that is necessary to provide you with the best possible service. In this privacy statement, we explain which data we collect, why we use this data, how we protect it, and what rights you have.

This privacy statement was last updated on 23 July 2026.

Why do we need your data?

In certain situations, we need personal data to provide you with the right support. For example, when you:

• Request information about our products;
• Request a quotation or technical advice;
• Contact our sales or service department;
• Need support with  existing equipment or installation.
  
  

We only use your data for the purpose for which it was provided.

Which data do we process?

Name and contact details

To communicate with you personally, we process information such as:

• First and last name;
• Email address.

We use this information to process your request, answer your questions, and provide you with the relevant information.

Company details

We mainly operates within the business-to-business market, we also process company details such as:

• Company name;
• Country.

This information helps us better understand your request and provide suitable advice or an appropriate solution.

Request and service information

When you contact us for a quotation, product information, or service request, we process the information you provide. This may include:

• The type of equipment or product you are interested in;
• Technical specifications;
• Project information;
• The machine number;
• Any additional comments.

We use this information to correctly assess and process your request.

How do we use your data?

We use your personal data for purposes including:

• Answering questions and requests;
• Preparing and following up on quotations;
• Providing technical information and advice;
• Carrying out service and maintenance activities;
• Maintaining business relationships;
• Improving our website and services.

We never sell your personal data to third parties.

Contact us

Do you have a question about our products, a quotation request, need technical support, or have a question about this privacy statement? You can contact our employees by phone or email.

Please visit our contact page for all available contact options.

Website visits and cookies

When you visit our website, we use cookies and similar technologies. These help us ensure that our website functions properly and provide insight into how our website is used.

Using this information, we can:

• Improve the performance and user-friendliness of our website;
• Understand which information is relevant to visitors;
• Improve our communication and services.

Your rights

You have the right to:

• Access your personal data;
• Have your data corrected;
• Have your data deleted where possible;
• Object to certain types of processing.

Would you like to exercise one of these rights? Please contact us via info@ventil.nl.